Hi,
is it possible to have persistent IMAP/IMAPs so that incoming e-mail will be handled/queued by OTRS immediately? If so, what do I have to configure? If not, is bugs.otrs.org the correct place for such a feature request?
persistent IMAP/IMAPs connections
Moderator: crythias
-
KhaledBlah
- Znuny newbie
- Posts: 34
- Joined: 14 Mar 2011, 12:57
- Znuny Version: 3
persistent IMAP/IMAPs connections
OTRS 3.3.8
-
crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: persistent IMAP/IMAPs connections
No, but the proper way to handle this is to have ticket emails arrive at your otrs server and be processed via, for instance, procmail (linux) or a smart smtp server (windows)
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask