How can we remove the "Customer Information" in the "Phone call inbound" and "outbound"?
Thanks in advance.
[SOLVED] Remove customer information on phone call
Moderator: crythias
[SOLVED] Remove customer information on phone call
Last edited by dcorbera on 22 Jul 2013, 09:40, edited 1 time in total.
Using:
OTRS HELP DESK 3.3.5
OTRS ITSM 3.3.5
POSTGRES 8.3
OTRS HELP DESK 3.3.5
OTRS ITSM 3.3.5
POSTGRES 8.3
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crythias
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Re: Remove customer information on phone call
That information is pretty useful, but I suppose you could edit the dtl and remove it.
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Re: Remove customer information on phone call
Ok, we will try it. Thanks.
Using:
OTRS HELP DESK 3.3.5
OTRS ITSM 3.3.5
POSTGRES 8.3
OTRS HELP DESK 3.3.5
OTRS ITSM 3.3.5
POSTGRES 8.3