Hi ,
I was checking OTRS Help Desk demo and I see a option to filter a queues in Agent Dashboard.
Can some1 assist me to do such customization in Agent Dashboard.
Queue filter in Agent Dashboard
Queue filter in Agent Dashboard
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Re: Queue filter in Agent Dashboard
thats an additional module exclusive for support customers
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com