Hi,
Is it possible to have time based auto-replies on a new ticket?
I would like to have another reply outside office hours than within office hours.
Regards, Tom
differend auto-reply's based on calendar
Moderator: crythias
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tomwerf
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- Joined: 21 Jun 2013, 14:34
- Znuny Version: 3.3.14
- Real Name: Tom
- Company: LekL
differend auto-reply's based on calendar
OTRS 3.3.14 on Ubuntu lts 12.04.4 with MySQL database.
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crythias
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Re: differend auto-reply's based on calendar
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
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tomwerf
- Znuny newbie
- Posts: 6
- Joined: 21 Jun 2013, 14:34
- Znuny Version: 3.3.14
- Real Name: Tom
- Company: LekL
Re: differend auto-reply's based on calendar
Hi crythias,
Thanks for (searching for) the answer. I will implement it.
This is what I was looking for!
Regards Tom
Thanks for (searching for) the answer. I will implement it.
This is what I was looking for!
Regards Tom
OTRS 3.3.14 on Ubuntu lts 12.04.4 with MySQL database.