Hi ,
Customer view or agent view create and update ticket text area option table and number list showing fine. But after sending or submit ticket it showing only plain text and number list displaying “-“. How to change plan text to rich text.
I am trying changes
1. PostmasterAutoHTML2Text --no
2. Frontend::RichText --- yes
But not working anyone help me.
Ticket view rich text
Moderator: crythias
-
- Znuny expert
- Posts: 171
- Joined: 24 Apr 2013, 12:29
- Znuny Version: OTRS3.3
- Real Name: kalyanachakravarthy M P
- Company: TATA Technologies
- Location: Pune,India
- Contact: