Created date is 2 hours ahead.

Moderator: crythias

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afacang
Znuny newbie
Posts: 9
Joined: 08 Jul 2013, 13:58
Znuny Version: 3.2.5
Real Name: Gokhan AFACAN
Company: ACN Europe

Created date is 2 hours ahead.

Post by afacang »

Hi all,
I have been creating the changes and tickets in my OTRS system however all tickets and changes (probably any new object) is getting created +2 hours later than the system time.

Eg: CreateTime of the Ticket : 07/08/2013 16:35:41 (+2)

However my system date shows (which is correct):

[root@ams1-uatotrs-01 bin]# date
Mon Jul 8 14:35:34 CEST 2013
[root@ams1-uatotrs-01 bin]#

I have an Oracle Database in the backend and that give the correct date as well.
SQL> select to_char(sysdate,'dd/mm/yyyy hh24:mi:ss') from dual;

TO_CHAR(SYSDATE,'DD
-------------------
08/07/2013 14:38:52

Thanks for answering with any hints,
Gokhan
crythias
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Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: Created date is 2 hours ahead.

Post by crythias »

check your user preferences for time zone
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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