OTRS 3.2.9 Windows Installer - HTTP Error 500

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blackmamba
Znuny newbie
Posts: 10
Joined: 27 Jun 2013, 10:38
Znuny Version: 3.2.3
Real Name: Vincent Mendoza
Company: Semco Maritime

OTRS 3.2.9 Windows Installer - HTTP Error 500

Post by blackmamba »

Hi guys!

Does anyone experience having the error above? I have already installed activeperl. I continued to install OTRS and launch the Web installer but the error occurred:

HTTP Error 500.0 - Internal Server Error
Detailed Error:
ModuleIsapiModule Requested URL http://localhost:80/otrs/installer.pl
NotificationExecuteRequestHandler PhysicalPath C:\inetpub\wwwroot\otrs\installer.pl

Thanks in advance!
wurzel
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Joined: 08 Jul 2010, 22:25
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Real Name: Florian

Re: OTRS 3.2.9 Windows Installer - HTTP Error 500

Post by wurzel »

Hi,

use FQDN for the web adress.

Use wiki article from otterhub wiki to configure your IIS. My Windows Installer 3.2.8 did NOT configure IIS.

Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12

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