Search profile - can they be shared?

[kbuchanan]

I created a search and saved it. When I click on the "Profile Link" button, it will jump to this URL:
http://<hostname>/otrs/index.pl?Action=AgentTicketSearch;Subaction=Search;TakeLastSearch=1;SaveProfile=1;Profile=MT-607-Not-Closed

I sent this to a co-worker, and when they clicked it, it DID save a Search Profile under their account...BUT...the search criteria was blank.

Is there a way of sharing a saved Search? ...I'll take any ideas/suggestions. I found the table where the search profile was stored, but the construct is very difficult to replicate for all agents.

TIA!

-Kevin

[kbuchanan]

Anybody?

Can you share a Saved Search Profile?

-Kevin

[jojo]

no

[kbuchanan]

Thanks!