Process Ticket Creation
Moderator: crythias
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markinct
- Znuny newbie
- Posts: 6
- Joined: 31 Mar 2013, 15:36
- Znuny Version: 3.2.3
- Real Name: Mark Hennessey
Process Ticket Creation
Is it possible to configure OTRS such that a customer can initiate/create a new process ticket within the customer interface?
Newb, OTRS Helpdesk 3.2.4 on Ubuntu 12.04, MySQL and Apache 2