Dashboard setting and updates.

[Electromancer]

Hi,

Is there any way to hide the customers tab in the dashboard?

Also, is there any easy way to update OTRS ?

Thank you!

[joecopty]

You can limit who views the customer tab in the dashboard.
For example, if you only want the admin agents to view the tab named customers.
Make sure that all your admin agents belong to the group named 'admin'.
Go to Admin->SysConfig search for 'Dashboard' select the Frontend::Agent::ModuleRegistration that belongs to Framework
scroll down to the module you want to hide. Frontend::Module###AgentCustomerInformationCenter
and add a group to it 'admin'
this will limit the customer information center to only be viewed by agents who belong to the group admin.

Updating OTRS depends on what installation of otrs you have where you have installed it etc...
windows? iis? apache? mssql? mysql..
if you are on windows you can just download the installer and it should take care of things for you.
****I would advise to backup your database, config files and installation before doing so. *****

Hope this somewhat helps you.
good luck