Hi-
I was wondering if it's possible to have the CustomerID in LDAP be combined from several fields.
For example, using company & city.
I didn't think it would work but I did try...
[ 'UserCustomerID', 'CustomerID', 'company'&'city', 0, 1, 'var' ],
... and a few other variants.
Not sure if it's possible.
Thanks in advance.
CustomerID in LDAP with multiple fields
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CustomerID in LDAP with multiple fields
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Re: CustomerID in LDAP with multiple fields
No. If you need such a thing you may want to provision a custom field that holds that information. One way to do this is to use Active Directory Users and Computers, select multiple users and change a field, like Custom1, to %company%%city% and use Custom1 for the customerID field.
I haven't tested *this* exact method, but you can certainly try it on two users created just for this test and see what the results are. At the worst, you have literally "%company%%city%" as Custom1 which means that you could ... maybe ... not get a "value". OK, so it means you have to put a literal "ContosoDenmark" and "ContosoCopenhagen" when selecting a group. Eh.. ok.
I haven't tested *this* exact method, but you can certainly try it on two users created just for this test and see what the results are. At the worst, you have literally "%company%%city%" as Custom1 which means that you could ... maybe ... not get a "value". OK, so it means you have to put a literal "ContosoDenmark" and "ContosoCopenhagen" when selecting a group. Eh.. ok.
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Re: CustomerID in LDAP with multiple fields
OK - That's what I thought.
Thank you.
Thank you.
OTRS 3.0.11 on CENTOS.