Greetings!
I have managed to install OTRS 3.2.9 on CentOS Linux 6.4 32bit. It looks like everything is running well, except sometimes the index.pl file will be downloaded automatically. When I check /var/log/httpd/error, I found this error:
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Wed Jul 31 19:36:50 2013
Message: Found no $GroupID for itsm-change!
RemoteAddress: 192.168.72.24
RequestURI: /otrs/index.pl?Action=AgentDashboard
Traceback (1632):
Module: Kernel::System::Group::GroupLookup (OTRS 3.2.9) Line: 153
Module: Kernel::Output::HTML::ToolBarMyCAB::Run (v1.5) Line: 57
Module: Kernel::Output::HTML::Layout::Header (OTRS 3.2.9) Line: 1523
Module: Kernel::Modules::AgentDashboard::Run (OTRS 3.2.9) Line: 442
Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.2.9) Line: 863
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 41
Module: (eval) (v1.99) Line: 204
Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31
Any suggestion or comment will be appreciated!
index.pl is downloaded automatically sometimes
Moderator: crythias
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- Znuny newbie
- Posts: 2
- Joined: 31 Jul 2013, 13:41
- Znuny Version: 3.2.9
- Real Name: Michael ZHANG
- Company: The Sino-British College, USST
-
- Znuny newbie
- Posts: 2
- Joined: 31 Jul 2013, 13:41
- Znuny Version: 3.2.9
- Real Name: Michael ZHANG
- Company: The Sino-British College, USST
Re: index.pl is downloaded automatically sometimes
The file index.pl downloaded has zero byte.