Hi all,
I'm working on OTRS 3.2.8.
I have a question about the tickets visibility in the customer view .
I would like to make tickets created by two different customers viewable by the both in their ticket list in the customer view.
Does someone knows how to make this possible ?
Thanks in advance for your answers and have a good day.
Ghis
Tickets visibility in the customer view
Moderator: crythias
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crythias
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Re: Tickets visibility in the customer view
If they have the same CustomerID, they will see the ticket in "Company Tickets"
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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gailghis
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- Joined: 30 Oct 2012, 16:25
- Znuny Version: 3.0.9
- Real Name: Ghislain
- Company: Logdirect
Re: Tickets visibility in the customer view
Ok thank you again Crythias for your help.
Have a nice day
Have a nice day