Hello again.
Can the time accounting functionality use the time imputs of tickets or changes? Our idea is use the report screen of time accounting, but using the time spent in tickets and changes.
Thanks in advance.
[SOLVED] Link time accounting to changes
Moderator: crythias
[SOLVED] Link time accounting to changes
Last edited by dcorbera on 14 Aug 2013, 11:58, edited 1 time in total.
Using:
OTRS HELP DESK 3.3.5
OTRS ITSM 3.3.5
POSTGRES 8.3
OTRS HELP DESK 3.3.5
OTRS ITSM 3.3.5
POSTGRES 8.3
Re: Hello again
no
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Professional Services:: http://www.otrs.com :: enjoy@otrs.com