(Solved) Cant login - 413 Request entity too large

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pituca
Znuny advanced
Posts: 131
Joined: 09 Jan 2013, 02:50
Znuny Version: 5.0.9
Company: OmniRedes

(Solved) Cant login - 413 Request entity too large

Post by pituca »

Hello guys,

I need your help, I changed the WebMaxFileUpload via SysConfig -> Core::Web -> to limit the file upload (I changed to 1MB '1,048,576') then when I tried to update it I got the fatal error message. I have tried updating the setting manually in default.pm but still the same thing, ran 'otrs.RebuildConfig.pl' , otrs.DeleteCache.pl and restarted services and still the same issue.

Thank you so much for your support.

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Last edited by pituca on 14 Aug 2013, 17:35, edited 1 time in total.
OTRS 5.0.9, , ITSM 5.0.9, MySQL, Ubuntu 14.04, Apache2
crythias
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Re: Cant login - Fatal error - 413 Request entity too large

Post by crythias »

Kernel/Config/Files/
ZZZAAuto.pm:$Self->{'WebMaxFileUpload'} = '24000000';
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pituca
Znuny advanced
Posts: 131
Joined: 09 Jan 2013, 02:50
Znuny Version: 5.0.9
Company: OmniRedes

Re: Cant login - Fatal error - 413 Request entity too large

Post by pituca »

Thank you crythias but its what I have and still get the same error and cant login...
OTRS 5.0.9, , ITSM 5.0.9, MySQL, Ubuntu 14.04, Apache2
pituca
Znuny advanced
Posts: 131
Joined: 09 Jan 2013, 02:50
Znuny Version: 5.0.9
Company: OmniRedes

Re: Cant login - Fatal error - 413 Request entity too large

Post by pituca »

Thank you so so much, you saved me. After I checked also the 'ZZZAAuto.pm' and the error was there (My modification) not in 'ZZZAAAuto.pm'

Best regards.
OTRS 5.0.9, , ITSM 5.0.9, MySQL, Ubuntu 14.04, Apache2
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