Change Queue field in Ticket:View Zoom

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Harikumar
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Posts: 43
Joined: 17 Aug 2011, 08:00
Znuny Version: 3.0.9
Real Name: harikumar
Company: ii2

Change Queue field in Ticket:View Zoom

Post by Harikumar »

Dear Team,

How to add the field 'Change Queue' to the Agent interface of the particlur ticket.Currently 'Change Queue' option is visible in the Agent interface but on the top part of the page.I want this field to add in the Ticket::ViewZoom page.Also I want to remove the field 'Bcc:' from the Ticket::ViewZoom page.

Thanks in advance.Please reply me in case of any clarifications.

Thanks
Hari
'
crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
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Re: Change Queue field in Ticket:View Zoom

Post by crythias »

Move Queue with dropdown. To change this to "Change Queue"
Edit Config Settings in Ticket -> Frontend::Agent::Ticket::ViewMove
Ticket::Frontend::MoveType
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