Unable to access Agent portal

Moderator: crythias

Locked
gcekol
Znuny newbie
Posts: 8
Joined: 14 Feb 2013, 10:50
Znuny Version: 3.2.1
Real Name: Goran Čekol
Company: MPR

Unable to access Agent portal

Post by gcekol »

I have changed the following settings in Framework -> Frontend::Agent ( LoginURL and LogoutURL). I have entered the name of the server and after that I cannot access Agent portal anymore.

When I try to access the portal I get an error message: The requested URL /login.html was not found on this server.

How to solve this?

Thank you!
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Unable to access Agent portal

Post by jojo »

delete the mentioned settings
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
gcekol
Znuny newbie
Posts: 8
Joined: 14 Feb 2013, 10:50
Znuny Version: 3.2.1
Real Name: Goran Čekol
Company: MPR

Re: Unable to access Agent portal

Post by gcekol »

I would, but I cannot access OTRS portal anymore.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Unable to access Agent portal

Post by jojo »

edit ZZZAuto.pm
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
gcekol
Znuny newbie
Posts: 8
Joined: 14 Feb 2013, 10:50
Znuny Version: 3.2.1
Real Name: Goran Čekol
Company: MPR

Re: Unable to access Agent portal

Post by gcekol »

Thank you very much! It worked! :)
Locked