We have discovered that when we upload images into external comments, the customer cannot see the image - they just get the standard broken image displayed.
Can anyone help as this is fairly important to us as we use images to explain solutions to customer quite often?
Thank you.
Uploaded Images in External Notes
Moderator: crythias
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Paulc
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Uploaded Images in External Notes
OTRS version: 3.1.11. Operating System: Linux. Database type: MySQL.
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reneeb
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Re: Uploaded Images in External Notes
Which browsers do you and the customer use? Can you create a sample note and post the value that is stored in the database?
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
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Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de