customer new ticket creation how to add CC and BCC email

kalyana1315 · Post by **kalyana1315** » 27 Aug 2013, 12:02

Hi
There's one thing we want to change now and that is a CC address in the new ticket screen for customers.Currently agent email ticket creation having CC and BCC , same way customer view new ticket
creation CC , BCC option need,

Can someone help us with this?

kindly Regards
kalyanachakravarthy

jojo · Post by **jojo** » 27 Aug 2013, 12:08

this is not implemented as it might be used for spamming others

Znuny Open Source Ticketsystem

customer new ticket creation how to add CC and BCC email

customer new ticket creation how to add CC and BCC email

Re: customer new ticket creation how to add CC and BCC email