Want phone ticket default state to be "new"

tankwan3000 · Post by **tankwan3000** » 29 Aug 2013, 11:53

When I create a new phone ticket, I hope the default state to be "new". But, there is even no this option, there are "open", "closed", "pending"...

How to get it?

thanks

jojo · Post by **jojo** » 29 Aug 2013, 11:56

change config via sysconfig

tankwan3000 · Post by **tankwan3000** » 30 Aug 2013, 03:58

jojo wrote:change config via sysconfig

thanks!

Znuny Open Source Ticketsystem

Want phone ticket default state to be "new"

Want phone ticket default state to be "new"

Re: Want phone ticket default state to be "new"

Re: Want phone ticket default state to be "new"