GENERIC Agent +Dynamic field not running !

[Lubna]

Hello all ,

I tried to run a generic agent that will remove or close the tickets that have a specific subject phrase but when i run the job its ot running ?

What could be the cause of that issue ?

In log : [Wed Aug 28 14:41:43 2013][Error][Kernel::System::Scheduler::TaskManager::TaskList][297] Table 'otrs.scheduler_task_list' doesn't exist, SQL: 'SELECT id, task_type, due_time FROM scheduler_task_list ORDER BY create_time, id ASC'

Also if i click dynamic field from admin dashboards the page is prompting an error states : 500 Internal server error , The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

From Log : [Wed Aug 28 14:35:52 2013] [error] [client 128.178.183.36] Can't use an undefined value as an ARRAY reference at C:/otrs/OTRS/bin/cgi-bin/../../Kernel/Modules/AdminDynamicField.pm line 230.,


And what is written in line 230 in that file is: Total => scalar @{$DynamicFieldsList},

From your experience what could be the causes of that problems ? or In in mysql DB what could be the name of the table that taking care of dynamic feilds ??

Any help !

[reneeb]

Did you recently upgrade OTRS? What else do the logs say?

[Lubna]

yes recently i did the upgrade and the logs are above in my post and the other logs its same as what i post it is just repeated !