Generic Agent Not Running

[BravoStore]

I'm still having issues with my generic agent. I've read various posts from the net and cannot determine why the agent is refusing to run. Here is some data that might help. Also note that I have removed the .dist from all file extensions.

Execute Crontab Command

[root@OTRS ~]# crontab -l -u root
# --
# cron/generic_agent - GenericAgent.pl cron of the OTRS
# Copyright (C) 2001-2009 xxx, http://otrs.org/
# --
# $Id: generic_agent.dist,v 1.12 2009/02/16 20:53:10 tr Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --

# start generic agent every 20 minutes
*/20 * * * * $HOME/bin/GenericAgent.pl >> /dev/null

# example to execute GenericAgent.pl on 23:00 with
# Kernel::Config::GenericAgentMove job file
#0 23 * * * $HOME/bin/GenericAgent.pl -c "Kernel::Config::GenericAgentMove" >> /dev/null
You have mail in /var/spool/mail/root

Generic Agent.pl File

# --
# cron/generic_agent - GenericAgent.pl cron of the OTRS
# Copyright (C) 2001-2009 xxx, http://otrs.org/
# --
# $Id: generic_agent.dist,v 1.12 2009/02/16 20:53:10 tr Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --

# start generic agent every 20 minutes
*/20 * * * * $HOME/bin/GenericAgent.pl >> /dev/null

Messages being delivered to my root log

From root@OTRS.localdomain Fri Aug 30 16:00:01 2013
Return-Path: <root@OTRS.localdomain>
X-Original-To: root
Delivered-To: root@OTRS.localdomain
Received: by OTRS.localdomain (Postfix, from userid 0)
id 40D3012113F; Fri, 30 Aug 2013 16:00:01 -0700 (PDT)
From: root@OTRS.localdomain (Cron Daemon)
To: root@OTRS.localdomain
Subject: Cron <root@OTRS> $HOME/bin/GenericAgent.pl >> /dev/null
Content-Type: text/plain; charset=UTF-8
Auto-Submitted: auto-generated
X-Cron-Env: <SHELL=/bin/sh>
X-Cron-Env: <HOME=/root>
X-Cron-Env: <PATH=/usr/bin:/bin>
X-Cron-Env: <LOGNAME=root>
X-Cron-Env: <USER=root>
Message-Id: <20130830230001.40D3012113F@OTRS.localdomain>
Date: Fri, 30 Aug 2013 16:00:01 -0700 (PDT)

/bin/sh: /root/bin/GenericAgent.pl: No such file or directory

Operating system and OTRS version are in signature. What am I missing? Why isn't this agent running?

[crythias]

crontab -l -u root

*/20 * * * * $HOME/bin/GenericAgent.pl >> /dev/null

/bin/sh: /root/bin/GenericAgent.pl: No such file or directory

$HOME of root is /root
$HOME of otrs is /opt/otrs
.
the crontab should be run as the otrs user
bin/Cron.sh start otrs
also crontab -e root and clear it out (of otrs related things)