Hi I want to add new fields e.g. Linked ticket or items in Agent Queue view.
Is it possible to configure via SysConfig or any development is needed.
thanks
New fields in Agent queue view
New fields in Agent queue view
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tto
- Znuny wizard
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Re: New fields in Agent queue view
In order to show linked items in ticket lists, development is required (if there is not some publicly unknown feature add on).jj99 wrote:[...] e.g. Linked ticket or items in Agent Queue view.
Is it possible to configure via SysConfig or any development is needed.
regards, T.
--
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KIX 17.x (fork of OTRS)
Professional KIX-, or OTRS-integration, development and consulting by c.a.p.e. IT - http://www.cape-it.de
For questions and hints regarding KIX(4OTRS) please go to https://forum.kixdesk.com/
Bei Fragen und Hinweisen zu KIX(4OTRS) bitte an https://forum.kixdesk.com/ wenden.