Hi all.
Any one know how to change through database Ticket subject title .
i am trying change database tables ticket,article,article_plain but still not effect content subject..
this is changes effect other place but not effect ticket title , please find attachment
how to change subject name in database?
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kalyana1315
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how to change subject name in database?
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reneeb
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Re: how to change subject name in database?
You shouldn't do changes in the database!
You see the old title as the ticket data are cached. You can use the DeleteCache script to delete the cache...
You can change the ticket title via the web frontend.
You see the old title as the ticket data are cached. You can use the DeleteCache script to delete the cache...
You can change the ticket title via the web frontend.
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
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Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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kalyana1315
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Re: how to change subject name in database?
reneeb wrote:You shouldn't do changes in the database!
You see the old title as the ticket data are cached. You can use the DeleteCache script to delete the cache...
You can change the ticket title via the web frontend.
how can change the ticket title via the web frontend?
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reneeb
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Re: how to change subject name in database?
When you click on "Free Fields" in TicketZoom
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
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Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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kalyana1315
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Re: how to change subject name in database?
Thank youreneeb wrote:When you click on "Free Fields" in TicketZoom
" option change as yes now working fine"Ticket::Frontend::AgentTicketNote###Title