Show dynamic field column in dashboard

Moderator: crythias

Locked
pituca
Znuny advanced
Posts: 131
Joined: 09 Jan 2013, 02:50
Znuny Version: 5.0.9
Company: OmniRedes

Show dynamic field column in dashboard

Post by pituca »

Hello everyone,

I would like to know how can I add a dynamic field column to the dashboard. I want to show the "Status" dynamic field of a process ticket in order to save time to the agent in charge because in the process the tickets is assigned the the same agent in several activities.

Thank you so much for your support.
<td width="60%">
<div title="$QData{"Title"}">$QData{"Title","70"}</div>
</td>
<td>$QData{"Queue"}</td> <!-- add if you want to see the Queue -->
<td>$QData{"CustomerID","15"}</td> <!-- add if you want to see the Company -->
<td>$QData{"Owner"}</td> <!-- add this line for the owner-->
<td>$QData{"Responsible"}</td> <!-- add this line for the responsible -->
<td>$QData{"Time"}</td>
OTRS 5.0.9, , ITSM 5.0.9, MySQL, Ubuntu 14.04, Apache2
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: Show dynamic field column in dashboard

Post by crythias »

try: DynamicField_myFieldname
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
pituca
Znuny advanced
Posts: 131
Joined: 09 Jan 2013, 02:50
Znuny Version: 5.0.9
Company: OmniRedes

Re: Show dynamic field column in dashboard

Post by pituca »

Thank you Crythias. I already tried this out but did not work. I will try once again and let you know, maybe I misspelled something...
OTRS 5.0.9, , ITSM 5.0.9, MySQL, Ubuntu 14.04, Apache2
Locked