ITSM: Work Order note field [SOLVED]

Moderator: crythias

Locked
nbacon
Znuny newbie
Posts: 34
Joined: 03 Jul 2013, 19:56
Znuny Version: 3.2.9
Real Name: Nick Bacon
Company: Datalink

ITSM: Work Order note field [SOLVED]

Post by nbacon »

Hello,

Is there somewhere in SysConfig where I can set the "note" field (text field) of Work Orders to NOT require text? I'm not seeing it anywhere I've looked in SysConfig and have searched the forums with no luck.

Thanks in advance.

Nick
Last edited by nbacon on 03 Sep 2013, 23:33, edited 1 time in total.
OTRS 3.2.9 / ITSM 3.2.7 on CentOS 6.4 with MySQL database.
Top
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:
Contact jojo

Re: ITSM: Work Order note field

Post by jojo »

no
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Top
nbacon
Znuny newbie
Posts: 34
Joined: 03 Jul 2013, 19:56
Znuny Version: 3.2.9
Real Name: Nick Bacon
Company: Datalink

Re: ITSM: Work Order note field

Post by nbacon »

Thanks JoJo.
OTRS 3.2.9 / ITSM 3.2.7 on CentOS 6.4 with MySQL database.
Top
Locked

Return to “General”