Agent Permission restrict to particular CI Class

Moderator: crythias

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nickyls
Znuny newbie
Posts: 87
Joined: 10 Mar 2012, 07:57
Znuny Version: OTRS3

Agent Permission restrict to particular CI Class

Post by nickyls »

By default otrs allows to access the CI's who has permission to itsm-configitem. Is it possiible to restrict permission to particular class.
Say Agent 1 to Computer Class [Ro,Rw]
Agent 2 to Sofwtare Class [Ro,Rw]
Agent 3 to Location Class [Ro,Rw]
Agent 4 to Computer, Software, Location Class [Only Ro] .
OTRS 3.1.X
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