Hi,
Guys, tickets are now here in open email. Each client sends email by opening the call, and this call is tied to the client through the client registry. So if the email sender's ticket is registered, this call is already tied to that customer, if not, this is done manually. What happens is that people do not always send registered mail, and for us to keep this updated record is unfeasible.
I wonder if it is possible to do this through the domain of the sender, type ti@domain.com, where domain.com is the company X.
Thank you!
Att
André Luis
Tcket Email X Client
Moderator: crythias