My queue is hidden and the SLA
This is what I wanted to do.
Type>
Service>
Gender>
Subject>
Text [ ]
Gender is for example of the field I wanted to create.
Any help? thanks.
How to create other fields in customer UI
Moderator: crythias
-
immaBeans
- Znuny newbie
- Posts: 37
- Joined: 30 May 2013, 03:36
- Znuny Version: 3.2.2
- Real Name: Vince
- Company: Jollibee Worldwide Service
How to create other fields in customer UI
I wanted to create other field ( other textbox with label) in the customer interface.
My queue is hidden and the SLA
This is what I wanted to do.
Type>
Service>
Gender>
Subject>
Text [ ]
Gender is for example of the field I wanted to create.
Any help? thanks.
My queue is hidden and the SLA
This is what I wanted to do.
Type>
Service>
Gender>
Subject>
Text [ ]
Gender is for example of the field I wanted to create.
Any help? thanks.
-
StarDestroyer
- Znuny newbie
- Posts: 20
- Joined: 05 Sep 2013, 22:26
- Znuny Version: 5.0.x
- Real Name: Jake
- Company: Hilite International
Re: How to create other fields in customer UI
OTRS 5.0.x on CentOS 6 w/MySQL Database
-
crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: How to create other fields in customer UI
Any customer field needs to be added/extend schema on the db, or referenced in external backend, then referenced in Config.pm/CustomerUser
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
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