Hello to all,
I have to create thousands of customers of the same group, I have the opportunity to have the personal database of the customer and here is the question: how do I feed OTRS DB with this data ?
I tried looking in the manual but I do not see light someone can enlighten me with just a guideline.
Thanks in advance.
Custumer from DB
Moderator: crythias
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- Znuny ninja
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Re: Custumer from DB
you can add this DB as a customer authentication source - see OTRS Admin manual for details
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting