Hi,
it's possible enter in the article' subject of move ticket event the queue name to witch the ticket is assigned?
For example today when I assign a ticket to queue "xxxxx" in the corresponding article the subject is "queue change" (the content of property Ticket::Frontend::AgentTicketMove###Subject on module Frontend::Agent::Ticket::ViewMove) I wish that the article' subject was "queue change: xxxxxx" in order to have an immediate visibility of the various queue changes
How can I do?
Thanks
Claudia
Modify article's subject for move ticket event
Moderator: crythias