entity.pm line 1878

[MircoTill]

Hi everybody!

Installed OTRS 3.2.10 on a Debian box some days ago. Everythings fine, except two Problems concerning Mails:

Sometimes, when I try to answer a Ticket, i get an internal Server error from Apache and the error log states

-e: open body: Invalid argument at /usr/share/perl5/MIME/Entity.pm line 1878.\n

The second thing, maybe related: Since the last Server error, otrs tries to send the same Mail again an again. I get the entry
Sent auto response (SendAutoFollowUp) for Ticket [2013091810000041] (TicketID=31, ArticleID=125) to 'Anna Szech <xyz@abc.de>'.
Can't create PID PostMasterMailbox, because it's already running
in the log file every 10 Minutes. Mail address is changed, but valid in reality.
removing the Processid from the database direktly does not help.

Ideas?

[ofca]

I'm having the same problem. It's related to upgrade to perl 5.18 and rebuilding all modules. OTRS version did not change.

[ofca]

Downgrading perl to 5.16 resolved the problem.

[reneeb]

Is there a stacktrace available?

[ofca]

Unfortunately no. I suppose I could try to "break" it again, if someone's interested in actively (as in IRC/XMPP) guiding me through debugging - I don't know perl pretty much. It seems to be a problem in MIME module.