jpeg file with OTRSSignatureImages

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ndhvu275
Znuny advanced
Posts: 139
Joined: 06 Nov 2012, 09:02
Znuny Version: 3.x, 4.x and 5.x
Real Name: Vu Nguyen
Company: INFOdation
Location: Netherlands
Contact:

jpeg file with OTRSSignatureImages

Post by ndhvu275 »

Hi all,

I'm using a package OTRSSignatureImages-1.1.1 to upload image in Signature. A strange! a jpeg image cannot display in email that OTRS sent out to my mailbox, however it can display in OTRS. I tested many times, it's happening with jpeg file only.

This maybe a bug from package or I's wrong somewhere? Please help me

Thanks

Vu Nguyen
OTRS 3.x, 4.x on CentOS/Windows
MySQL database
External customer backend with MySQL, MSSQL
Customization
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: jpeg file with OTRSSignatureImages

Post by jojo »

you should ask the guys which gave it to you. It is a custom module developed for a customer.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

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