Missing CI history after delete account in AD

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dulek
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Joined: 08 Oct 2013, 10:19
Znuny Version: 3.0.5

Missing CI history after delete account in AD

Post by dulek »

Hi,
I have problem in my OTRS installation. We use OTRS 3.0.5 with ITSM. Client database is connected with local Active Directory.
I create new config item in CMDB and set owner from Active Directory. The problem is when we delete Active Directory account then in config item history this is also deleted. So I have situation that I’m not able to see who was the owner of this specific config item in the past.
I thought config item history even i delete account should remain?
What i'm doing wrong ?

Thanks for advice and help :)

Best Regards
dulek
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crythias
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Znuny Version: 5.0.x
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Re: Missing CI history after delete account in AD

Post by crythias »

Don't do that ...
Disable the AD account.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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