Upgrade/update confusion

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KieranR
Znuny newbie
Posts: 1
Joined: 15 Oct 2013, 12:24
Znuny Version: 3.2.2

Upgrade/update confusion

Post by KieranR »

Hello,

I have some questions that are probably really simple - but, it's probably me today, I am not understanding things...

I have an installation that is reported as OTRS 3.2.2.
I have installed ITSM tools package, and that was version 3.2.x this morning.

I have not used the system for a little bit, and logged in this morning, and the Dashboard is telling me that there is a version 3.2.10 available (although I have looked on the site, and can see that there is a 3.2.11 gz available for download)

So, I went to the Admin pages, and refreshed the packages, and there was an option to upgrade the ITSM to 3.2.9, which I have done.

However - the warnings in the Dashboard are still there...

Question is - is there a sane way to upgrade that bit - or is that bit reporting "wrongly" ?

Kinda bit confused...
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Upgrade/update confusion

Post by jojo »

ITSM Modules have there own version. OTRS Framework can not be updated by package manager.

So you should update your framework to 3.2.11 and your ITSM packages to 3.2.9
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