Hi all,
i am using Ldap for customer login data base, and created one dynamic Ticketfreetext Field
optional HTTP link for the field value in Overviews and Zoom screens.
http://some.example.com/handle?query=$LQData{"CustomerID"}@domain.com
but customer id not showing when click link. any one know. any other way display customer id??????
TicketFreeText1 link option "$LQData{"customerID"} not work
Moderator: crythias
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kalyana1315
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crythias
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Re: TicketFreeText1 link option "$LQData{"customerID"} not w
Try UserCustomerID
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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kalyana1315
- Znuny expert
- Posts: 171
- Joined: 24 Apr 2013, 12:29
- Znuny Version: OTRS3.3
- Real Name: kalyanachakravarthy M P
- Company: TATA Technologies
- Location: Pune,India
- Contact:
Re: TicketFreeText1 link option "$LQData{"customerID"} not w
this also not workcrythias wrote:Try UserCustomerID
other CustomerUserID, userlogin, UserCustomerID.
mysql database customer working fine but Ldap database not work...............