Hi
I have been using the postmaster filter successfully to drop new incoming emails into their respective queues based on the sending email domain.
We now have a scenario whereby one email domain is used by several offices but we need to drop each office's emails into a different queue.
I am trying to avoid using a different OTRS mailbox and email address for the individual offices so I wondered if it is possible to filter based on the sending SMTP server.
Looking at the incoming email headers there is a line:
Received: from smtpserver.mycompany.com
Is it possible to refer to that in a postmaster filter?
thanks
Gordon
[SOLVED] Postmaster filter on sending server
Moderator: crythias
[SOLVED] Postmaster filter on sending server
Last edited by gob on 16 Oct 2013, 16:24, edited 1 time in total.
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Re: Postmaster filter on sending server
Edit Config Settings in Ticket -> Core::PostMaster
PostmasterX-Header
(+) Received
PostmasterX-Header
(+) Received
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Postmaster filter on sending server
Result!
Works perfectly.
Thanks crythias.
Works perfectly.
Thanks crythias.