Configuring OTRS on client computers to connect to the serve

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SweeKeng
Znuny newbie
Posts: 14
Joined: 11 Oct 2013, 09:36
Znuny Version: 3.3.0
Real Name: Swee Keng
Company: Sinchew Daily Sdn Bhd

Configuring OTRS on client computers to connect to the serve

Post by SweeKeng »

I had installed OTRS Windows Installation 3.2.11 in my pc, I use IIS and MYSQL database.
I can run the OTRS in my pc as the link is http://IP/otrs/index.pl
but I failed to run it at another pc.
May I know how to configuring OTRS on client computers to connect to my pc?
Please help!
jojo
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Re: Configuring OTRS on client computers to connect to the s

Post by jojo »

you have to use a browser to connect to the server as it is awebbased solution. Check Firewall on the server
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SweeKeng
Znuny newbie
Posts: 14
Joined: 11 Oct 2013, 09:36
Znuny Version: 3.3.0
Real Name: Swee Keng
Company: Sinchew Daily Sdn Bhd

Re: Configuring OTRS on client computers to connect to the s

Post by SweeKeng »

yaya, the problem is come from firewall setting, thanks. :D
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