Delete All Software Inventory
Moderator: crythias
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jschlueter
- Znuny newbie
- Posts: 88
- Joined: 16 May 2012, 18:50
- Znuny Version: 4.0.4
- Real Name: Justin Schlueter
- Company: Kimberly Area School District
Delete All Software Inventory
Is there a way to delete all software inventory so we can start over from fresh? Thanks
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Wolfgangf
- Znuny ninja
- Posts: 1029
- Joined: 13 Apr 2009, 12:26
- Znuny Version: 6.0.13
- Real Name: Wolfgang Fürtbauer
- Company: PBS Logitek GmbH
- Location: Pinsdorf
Re: Delete All Software Inventory
you are talking about the CMDB?
there is a program <OTRS_HOME>/bin/otrs.ITSMDeleteConfigItem.pl available for such
did it several times
there is a program <OTRS_HOME>/bin/otrs.ITSMDeleteConfigItem.pl available for such
did it several times
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
-
jschlueter
- Znuny newbie
- Posts: 88
- Joined: 16 May 2012, 18:50
- Znuny Version: 4.0.4
- Real Name: Justin Schlueter
- Company: Kimberly Area School District
Re: Delete All Software Inventory
Yes the Software CMDB but not the Hardware CMDB. What is the process of doing that then? Thanks
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Wolfgangf
- Znuny ninja
- Posts: 1029
- Joined: 13 Apr 2009, 12:26
- Znuny Version: 6.0.13
- Real Name: Wolfgang Fürtbauer
- Company: PBS Logitek GmbH
- Location: Pinsdorf
Re: Delete All Software Inventory
yep - call the program from the shell and you'll see all available options
--class is your friend
--class is your friend
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
-
jschlueter
- Znuny newbie
- Posts: 88
- Joined: 16 May 2012, 18:50
- Znuny Version: 4.0.4
- Real Name: Justin Schlueter
- Company: Kimberly Area School District
Re: Delete All Software Inventory
In your previous post you say "there is a program <OTRS_HOME>/bin/otrs.ITSMDeleteConfigItem.pl". But I am not exactly sure how to do that. Any help would be appreciated. Thanks