I need help with next problem. After updating OTRS from 3.1 ti 3.2.11 the agents 'label" displaying like in the picture - see marked red
Agent's sync with LDAP
After Updating from 3.1 to 3.2.11
Moderator: crythias
After Updating from 3.1 to 3.2.11
Hello
I need help with next problem. After updating OTRS from 3.1 ti 3.2.11 the agents 'label" displaying like in the picture - see marked red
Agent's sync with LDAP
I need help with next problem. After updating OTRS from 3.1 ti 3.2.11 the agents 'label" displaying like in the picture - see marked red
Agent's sync with LDAP
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reneeb
- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
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Re: After Updating from 3.1 to 3.2.11
Any messages in the OTRS log? Can you check the responses of the webserver when you click on an article (use firebug or an other developer tool)?
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Re: After Updating from 3.1 to 3.2.11
In OTRS log all it's ok, no messages obout this.
[17:11:19.216] POST http://192.168.6.19/otrs/index.pl [HTTP/1.1 302 Found 135ms]
[17:11:19.361] GET http://192.168.6.19/otrs/index.pl?OTRSA ... dc58b529a1 [HTTP/1.1 200 OK 214ms]
[17:11:19.752] Unknown property '-moz-border-radius-bottomright'. Declaration dropped. @ http://192.168.6.19/otrs-web/skins/Agen ... 708b.css:5
.......
[17:11:19.760] Error in parsing value for 'filter'. Declaration dropped. @ http://192.168.6.19/otrs-web/skins/Agen ... ui.css:482
[17:11:20.653] Use of getPreventDefault() is deprecated. Use defaultPrevented instead. @ http://192.168.6.19/otrs-web/js/js-cach ... 8797.js:34
Responses:Can you check the responses of the webserver when you click on an article (use firebug or an other developer tool)?
[17:11:19.216] POST http://192.168.6.19/otrs/index.pl [HTTP/1.1 302 Found 135ms]
[17:11:19.361] GET http://192.168.6.19/otrs/index.pl?OTRSA ... dc58b529a1 [HTTP/1.1 200 OK 214ms]
[17:11:19.752] Unknown property '-moz-border-radius-bottomright'. Declaration dropped. @ http://192.168.6.19/otrs-web/skins/Agen ... 708b.css:5
.......
[17:11:19.760] Error in parsing value for 'filter'. Declaration dropped. @ http://192.168.6.19/otrs-web/skins/Agen ... ui.css:482
[17:11:20.653] Use of getPreventDefault() is deprecated. Use defaultPrevented instead. @ http://192.168.6.19/otrs-web/js/js-cach ... 8797.js:34
Last edited by Gendalf on 29 Oct 2013, 16:15, edited 2 times in total.
-
reneeb
- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
- Contact:
Re: After Updating from 3.1 to 3.2.11
This is not the OTRS log 
A reduced view of the log is in the Admin area (System Log).
A reduced view of the log is in the Admin area (System Log).Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Re: After Updating from 3.1 to 3.2.11
[Tue Oct 29 17:31:30 2013] ZZZAuto.pm: Subroutine Load redefined at /opt/otrs/Kernel/Config/Files/ZZZAuto.pm line 7.
[Tue Oct 29 17:35:31 2013] ZZZAAuto.pm: Subroutine Load redefined at /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm line 7.
[Tue Oct 29 17:35:31 2013] ZZZAuto.pm: Subroutine Load redefined at /opt/otrs/Kernel/Config/Files/ZZZAuto.pm line 7.
[Tue Oct 29 17:36:52 2013] ZZZAAuto.pm: Subroutine Load redefined at /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm line 7.
[Tue Oct 29 17:36:52 2013] ZZZAuto.pm: Subroutine Load redefined at /opt/otrs/Kernel/Config/Files/ZZZAuto.pm line 7.
?
[Tue Oct 29 17:35:31 2013] ZZZAAuto.pm: Subroutine Load redefined at /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm line 7.
[Tue Oct 29 17:35:31 2013] ZZZAuto.pm: Subroutine Load redefined at /opt/otrs/Kernel/Config/Files/ZZZAuto.pm line 7.
[Tue Oct 29 17:36:52 2013] ZZZAAuto.pm: Subroutine Load redefined at /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm line 7.
[Tue Oct 29 17:36:52 2013] ZZZAuto.pm: Subroutine Load redefined at /opt/otrs/Kernel/Config/Files/ZZZAuto.pm line 7.
?
Re: After Updating from 3.1 to 3.2.11
In otrs.log no errors!
Any other ideas?
Any other ideas?