Fetchmail not working -windows

Moderator: crythias

Locked
Ramn20
Znuny newbie
Posts: 1
Joined: 27 Oct 2013, 18:19
Znuny Version: 3.2.11

Fetchmail not working -windows

Post by Ramn20 »

Hi,

I have installed OTRS 3.2.11 and configured postmaster email. When i click on fetch mail my OTRS picks emails from my inbox and creates tickets from them. The problem is the fetch mail is not running automatically and every time i have to click on fetch mail to get the tickets.
I have checked my logs and i have noted some comments about scheduler but I don't understand what they mean (see below).

Sun Oct 27 19:00:54 2013][Notice][Kernel::System::PID::PIDCreate] Removed PID (otrs.Scheduler/my-PC/1412, because 1 hour old!
[Sun Oct 27 19:00:56 2013][Notice][main::_Start] Scheduler Service is starting...!
[Sun Oct 27 19:00:57 2013][Notice][main::_Start] Scheduler Service start! PID 3784
[Sun Oct 27 19:01:05 2013][Notice][Kernel::System::Auth::DB::Auth] User: ramn20 authentication ok (REMOTE_ADDR: 127.0.0.1).


Please assist
Ramn20

OTRS 3.2.11 on windows 7
KlausNehrer
Znuny ninja
Posts: 1312
Joined: 25 May 2012, 08:51
Znuny Version: OTRS 4
Real Name: Klaus Nehrer

Re: Fetchmail not working -windows

Post by KlausNehrer »

Install the cron Jobs.
otrs.Cron4Win32.pl and C:\Program[...]\OTRS\OTRS\var\cron
Locked