Hi,
I have installed OTRS 3.2.11 and configured postmaster email. When i click on fetch mail my OTRS picks emails from my inbox and creates tickets from them. The problem is the fetch mail is not running automatically and every time i have to click on fetch mail to get the tickets.
I have checked my logs and i have noted some comments about scheduler but I don't understand what they mean (see below).
Sun Oct 27 19:00:54 2013][Notice][Kernel::System::PID::PIDCreate] Removed PID (otrs.Scheduler/my-PC/1412, because 1 hour old!
[Sun Oct 27 19:00:56 2013][Notice][main::_Start] Scheduler Service is starting...!
[Sun Oct 27 19:00:57 2013][Notice][main::_Start] Scheduler Service start! PID 3784
[Sun Oct 27 19:01:05 2013][Notice][Kernel::System::Auth::DB::Auth] User: ramn20 authentication ok (REMOTE_ADDR: 127.0.0.1).
Please assist
Ramn20
OTRS 3.2.11 on windows 7
Fetchmail not working -windows
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Re: Fetchmail not working -windows
Install the cron Jobs.
otrs.Cron4Win32.pl and C:\Program[...]\OTRS\OTRS\var\cron
otrs.Cron4Win32.pl and C:\Program[...]\OTRS\OTRS\var\cron