Change sender of Crontab mails

[erausner]

Hi,

Can I change the sender address of cron mails? If so, where?

Every now and then a mail comes out of the crontab executions and I'd like to send this off to a different address.

Thanks.

[crythias]

Can I change the sender address of cron mails?

I'd like to send this off to a different address.

Which do you want? Sender address or recipient address?
And *which* cron job do you want to change? Note that all jobs in otrs/var/cron are concatenated into one crontab file, I believe in alphabetical order, so you'll have to change the recipient "back" as appropriate.

Also, note that the crontab itself is only going to email what would show up as errors (or printed to the screen) as the job runs. Meanwhile the *job* might follow its own course and ignore anything crontab because it is alerting for pending jobs or such.

[erausner]

It's the recipient of the output from crontab execution mail actually.
The crontabs for user "otrs" is what I'd like to change recipient for. I've looked in the procmail and it's as if there is done a filtering and then it's handed off to some script or handler.

I've also noticed that the recipient is already the same as the default email address in email setting, bound to one of the queues. Which means that crontab error messages and crontab messages in general get picked up by the postmaster script and imported into OTRS. That's what I'm trying to avoid by changing the recipient to another email address. Is that doable?

What do you mean I'll have to change the recipient back?

[crythias]

It's the recipient of the output from crontab execution mail actually.

OK, there's a link to address that.

Which means that crontab error messages and crontab messages in general get picked up by the postmaster script and imported into OTRS

Crontabs run as user will tend to send to the user's email account, but unless you're directly receiving emails to otrs@localhost and using procmail to parse OR you've aliased otrs@localhost to support@yourdomain (or whatever your email is) you'll likely not see it as a ticket. But if you are seeing it as ticket, then change the MAILTO in the first cron job (aaa something?)

[erausner]

Thank you.

The mailto value was root@localhost, but I had trouble finding the forward or alias for root.
Now the OTRS crontabs are forwarded to another email.