Hi,
I new to OTRS, I did have a previous version a while back but never used it so I recently went for 3.3.1.
I have installed and im up and running. But I previously had statistics and the options to run reports. I dont have this now and cannot find anywhere to downloads a reporting/statistics module. Could someone advise where I can get this from please
Chris
New to OTRS - Reporting
Moderator: crythias
Re: New to OTRS - Reporting
assign yourself to the stats group
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: New to OTRS - Reporting
Thank you. It would appears that I originally renamed the stats group.