hi,
Have a look at OTRS permissions. currently permissions like ro, move_into, owner, create,priority,note,rw.
How to added new permissions ?? like free fields, Additional ITSM Fields, ...
OTRS new permissions
Moderator: crythias
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kalyana1315
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OTRS new permissions
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kalyana1315
- Znuny expert
- Posts: 171
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- Znuny Version: OTRS3.3
- Real Name: kalyanachakravarthy M P
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Re: OTRS new permissions
System::Permission:
Standard available permissions for agents within the application. If more permissions are needed, they can be entered here. Permissions must be defined to be effective. Some other good permissions have also been provided built-in: note, close, pending, customer, freetext, move, compose, responsible, forward, and bounce. Make sure that "rw" is always the last registered permission.
Standard available permissions for agents within the application. If more permissions are needed, they can be entered here. Permissions must be defined to be effective. Some other good permissions have also been provided built-in: note, close, pending, customer, freetext, move, compose, responsible, forward, and bounce. Make sure that "rw" is always the last registered permission.
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crythias
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Re: OTRS new permissions
Group membership.kalyana1315 wrote:How to added new permissions ?? like free fields, Additional ITSM Fields, ...
Apply groups to Module Registration.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Please edit your signature to include your OTRS version, Operating System, and database type.
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kalyana1315
- Znuny expert
- Posts: 171
- Joined: 24 Apr 2013, 12:29
- Znuny Version: OTRS3.3
- Real Name: kalyanachakravarthy M P
- Company: TATA Technologies
- Location: Pune,India
- Contact:
Re: OTRS new permissions
thank youcrythias wrote:Group membership.kalyana1315 wrote:How to added new permissions ?? like free fields, Additional ITSM Fields, ...
Apply groups to Module Registration.
