Access denied foruser 'otrs'@'localhost'(using password: YES

[sathisha]

Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Fri Nov 15 00:09:05 2013 Message: Access denied for user 'otrs'@'localhost' (using password: YES) RemoteAddress: 192.168.210.42 RequestURI: /otrs/index.pl Traceback (26491): Module: Kernel::System::DB::new (v1.156) Line: 225 Module: Kernel::System::Web::InterfaceAgent::Run (v1.73) Line: 141 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 44 Module: (eval) (v1.94) Line: 204 Module: ModPerl::RegistryCooker::run (v1.94) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.94) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31

The log

---
Traceback (26492):
Module: Kernel::System::DB::new (v1.156) Line: 225
Module: Kernel::System::Web::InterfaceAgent::Run (v1.73) Line: 141
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 44
Module: (eval) (v1.94) Line: 204
Module: ModPerl::RegistryCooker::run (v1.94) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.94) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31

[Fri Nov 15 00:09:05 2013] -e: DBI connect('database=otrs;host=localhost;','otrs',...) failed: Access denied for user 'otrs'@'localhost' (using password: YES) at /opt/otrs//Kernel/System/DB.pm line 254
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Fri Nov 15 00:09:05 2013

Message: Access denied for user 'otrs'@'localhost' (using password: YES)

RemoteAddress: 192.168.210.42
RequestURI: /otrs/index.pl

Traceback (26491):
Module: Kernel::System::DB::new (v1.156) Line: 225
Module: Kernel::System::Web::InterfaceAgent::Run (v1.73) Line: 141
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 44
Module: (eval) (v1.94) Line: 204
Module: ModPerl::RegistryCooker::run (v1.94) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.94) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31

[Fri Nov 15 00:12:33 2013] -e: DBI connect('database=otrs;host=localhost;','otrs',...) failed: Access denied for user 'otrs'@'localhost' (using password: YES) at /opt/otrs//Kernel/System/DB.pm line 254
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Fri Nov 15 00:12:33 2013

Message: Access denied for user 'otrs'@'localhost' (using password: YES)

RemoteAddress: 192.168.210.42
RequestURI: /otrs/index.pl

Traceback (26454):
Module: Kernel::System::DB::new (v1.156) Line: 225
Module: Kernel::System::Web::InterfaceAgent::Run (v1.73) Line: 141
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 44
Module: (eval) (v1.94) Line: 204
Module: ModPerl::RegistryCooker::run (v1.94) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.94) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31

Thanks

[jojo]

Your database user is not allowed to access the database with this password. Contact your database admin