The holidays are upcoming (In US and certain other countries) ... if you're interested in changing your autoreplies to reflect, for instance, Thanksgiving, Christmas, or New Year's Day, take a look at this: viewtopic.php?f=60&t=18347
Hopefully, there's enough time for you to test and implement this.
Reminder of Holiday AutoReply
Moderator: crythias
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crythias
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Reminder of Holiday AutoReply
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
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