field is not saved!

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freeseet
Znuny newbie
Posts: 16
Joined: 14 Nov 2013, 04:53
Znuny Version: 3.3.1

field is not saved!

Post by freeseet »

Process management
Transition
If you create a field with the same two types that it is not saved!
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OTRS 3.3.1
crythias
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Re: field is not saved!

Post by crythias »

Seems legit.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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freeseet
Znuny newbie
Posts: 16
Joined: 14 Nov 2013, 04:53
Znuny Version: 3.3.1

Re: field is not saved!

Post by freeseet »

What do you advise? I have no more ideas. :(
OTRS 3.3.1
crythias
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Re: field is not saved!

Post by crythias »

I don't particularly know how xor is going to be useful as only one type can be established anyway ...
A=1 xor A=2 is essentially the same as A=1 OR A=2

What are you trying to accomplish if you didn't have a gui that was hampering you.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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freeseet
Znuny newbie
Posts: 16
Joined: 14 Nov 2013, 04:53
Znuny Version: 3.3.1

Re: field is not saved!

Post by freeseet »

It does not matter which operator "xor" or "or".
If there are several fields in which the same type then saved only the last one.
For example, I want to make the transition when type is incident or consultation.
OTRS 3.3.1
crythias
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Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: field is not saved!

Post by crythias »

file a bug report http://bugs.otrs.org
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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