[Help] Show/Hide Dynamic Field 2 Based On Dynamic Field 1

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skullz
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[Help] Show/Hide Dynamic Field 2 Based On Dynamic Field 1

Post by skullz »

Hi all,

I want to apply on AgentTicketDecision screen,
when DynamicField_FreeText16 = 1st Level Approved,
then DynamicField_VerifiedDate will be showing in the interface

when DynamicField_FreeText16 = 2nd Level Approved,
then DynamicField_ApprovedDate will be showing in the interface

Image

i looking at this topic now viewtopic.php?f=60&t=8032 , but i think its quite different..
please assist.
thanks.
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jojo
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Re: [Help] Show/Hide Dynamic Field 2 Based On Dynamic Field

Post by jojo »

this is only possible with a feature add on exclusivly for support customers
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skullz
Znuny superhero
Posts: 658
Joined: 24 Feb 2012, 03:58
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Re: [Help] Show/Hide Dynamic Field 2 Based On Dynamic Field

Post by skullz »

then, i guess i need to setup generic agent and executed my script to update the date field..thanks
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