Set a default queue for new phone ticket

chebert · Post by **chebert** » 12 Dec 2013, 12:54

Dear all,

I am trying to set up a default queue for new phone tickets. Is there a possibility to do so ?
I could not figure out where in the sysconfig this could be...

Thank you
C. Hebert

wurzel · Post by **wurzel** » 16 Dec 2013, 23:23

Hi,

google for ticket otrs template and search for the otrs blog entry

Flo

Znuny Open Source Ticketsystem

Set a default queue for new phone ticket

Set a default queue for new phone ticket

Re: Set a default queue for new phone ticket