after server ip change answering ticket times out

offerlam · Post by **offerlam** » 12 Dec 2013, 18:27

Hi all

I have a turnkey install of OTRS..

I have had a network IP change from 192.168.1.0 to 172.16.99.0

all i have done is change the ip of my server...

now when i answer a ticket from the webinterface a pop appear which is suppose to happen but the data inside is never loaded.. it just says waiting for 172.16.99.249..

anyone have any suggestions?

jojo · Post by **jojo** » 12 Dec 2013, 18:31

trying to connect the wrong mailserver?

offerlam · Post by **offerlam** » 13 Dec 2013, 15:40

YES YES YES that most likely it... the mail server changed ip aswell... do you know where i change it?

Post by **crythias** » 13 Dec 2013, 15:55

Edit Config Settings in Framework -> Core::Sendmail

offerlam · Post by **offerlam** » 15 Dec 2013, 08:20

I love you guys...

thanks!

Znuny Open Source Ticketsystem

after server ip change answering ticket times out

after server ip change answering ticket times out

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